Privacy Policy

Overview

Miso Cute is committed to protecting and respecting your privacy. We take your privacy very seriously. Children (under 18s) are not eligible to use our services and should not submit any personal information to miso-cute.com. This page details the data protection and privacy practices for miso-cute.com. miso-cute.com does not actively track you as an individual.

Information You Provide to Us

We may collect Personal Information from you, such as your name, e-mail and mailing addresses, phone number, and password when you create an account, or order services from us. When you make a purchase, we (or our third party service provider) will collect all information necessary to complete the transaction, including your name, credit card information, debit card information, billing information and/or PayPal information. When you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database. This makes your name, website address and comment (but not your email address) viewable by the general public on the website. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. If you participate in one of our surveys, we may collect additional profile information. We may also collect Personal Information at other locations in our site that state that Personal Information is being collected.

Use of Your Personal Information

In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:

  • to facilitate the creation of and secure your Account;
  • identify you as a user in our system;
  • improve our Site and Services;
  • for our internal research and development;
  • customize content to match your preferences;
  • prevent suspended users from re-registering;
  • provide the Services you request;
  • send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
  • send you administrative e-mail notifications, such as security or support and maintenance advisories;
  • respond to your inquiries and requests;
  • to make telephone calls to you, from time to time, as a part of secondary fraud protection or
  • to solicit your feedback; and
  • to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of Miso Cute.

We may create Anonymous Data records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. Miso Cute reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties at its sole discretion.

Disclosure of Your Personal Information

We disclose your Personal Information as described below and as described elsewhere in this Privacy Policy.

Profile Information

The profile you create on our Site will be publically accessible unless otherwise indicated. You may delete your profile by requesting to delete your account by contacting us by email at support@miso-cute.com. The information collected during the registration process by Miso Cute may be used by Miso Cute to: contact members, customize content to match your preferences, display member status, and display the date of a member’s last visit.

Third Party Service Providers

We may share your Personal Information with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Miso Cute. These third party service providers are required not to use your Personal Information other than to provide the services requested by Miso Cute.

Acquisitions

If another company acquires our company, business, or our assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Other Disclosures

Irrespective of any choices you make regarding your Personal Information, Miso Cute may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Miso Cute; (c) to protect or defend the rights or property of Miso Cute or users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or the Terms of Use.

Cookies

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing. If you don’t know what cookies are or if you would like to learn more, please read the Wikipedia entry HTTP Cookie. If you want to learn more about the The EU cookie law (e-Privacy Directive), please visit the ICO (Information Commisioners Office).

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT REMAINS COMPLETELY ANONYMOUS.

The cookies we use are detailed below:

Cookie Type Duration Description
Blog/Post Comments Persistent 1 year If you leave a comment on the website, for example, on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).
Cookie Header Persistent 1 year In the footer of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is completely anonymous.
Piwik Analytics Persistent 1 year To understand how people use our site, and to discover areas on our site with issues, we use Piwik Analytics. Most websites use some sort of analytics program like this. The data it collects helps us to see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.

Analytics

Miso Cute uses Piwik Analytics to collect information anonymously and report website trends without identifying individual visitors. Piwik Analytics is hosted on the miso-cute.com server, does not share information with any third party and uses its own cookie to track visitor interactions. Website owners can use this anonymous information about how visitors interact with their website to improve user experience and website visibility.

Third Party Websites

General

When you click on a link to another other website or location and leave our site, another entity may collect Personal Information or Anonymous Data from you. We have no control over, and cannot be responsible for, external websites or their content. Be aware that the terms of this Privacy Policy do not apply to these external websites or content, or to any collection of data after you click on links to such outside websites.

Social Networking Sites

Our Site includes social media features such as the Facebook Like button, Tweet button and other widgets or interactive mini-programs that run on our Site. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. These Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the terms of use and privacy policy of the company providing them (e.g., Facebook or Twitter).

Your Personal Information Choices

Choices

When you create an Account with miso-cute.com, we may periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive, by adujsting your email preferences from within your Account setting page or by contacting us directly. Irrespective of your indicated e-mail preferences, we may send you service related communication, including notices of any updates to our Terms of Use or Privacy Policy.

Changes to Personal Information

You may change any of your Personal Information in your Account by editing your profile within your Account or contacting us via the Site. You may request deletion of your Personal Information by contacting us via the site or at support@miso-cute.com, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We will retain your information for as long as your Account is active or as needed to provide you Services, for fraud prevention and similar purposes and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Your Personal Information

Miso Cute is committed to protecting the security of your Personal Information. We (and our third party service providers) use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We require you to enter a password to access your Account information. Do not disclose your Account password to unauthorized people. Be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, while Miso Cute uses reasonable efforts to protect your Personal Information, Miso Cute cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at support@miso-cute.com.

Blogs

Our Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at support@miso-cute.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Testimonials

We may display personal testimonials of satisfied customers on our Site in addition to other endorsements. If you choose to provide a testimonial on the Site, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@miso-cute.com.

Referrals / Tell a Friend

If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting them to visit the Site. Miso Cute stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us to request that we remove this information from our database.

Contact Information

Miso Cute welcomes your comments or questions regarding this Privacy Policy. Please contact us using the details on the Contact page.

Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your Personal Information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site. Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your Personal Information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Site or Service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Zürich 31st December 2014

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